News on the Situation Regarding COVID-19

MARCH 25, 2020

Your Gym Membership

Dear Members,

As you know, Sportex has suspended public access as of March 13, 2020. The date of the reopening remains undetermined. Thank you for your patience and continued loyalty to Sportex. The health and safety of our students, faculty and staff, as well as visitors to our campus, remain our top priority.

This message serves as a follow up to the e-mail sent by the Assistant Director of Sportex to members on Friday, March 20 at 4:06 p.m. Having made an in-depth study of the closure’s consequences, the Sportex team has found a fair, practical and easy solution for members. This solution is presented below.

Membership adjustment
Membership adjustment for members affected by the closure will be implemented in the following ways:

  1. Membership contract paid by payroll deductions (for Université de Saint-Boniface staff only)
    Payroll deductions have been cancelled for staff members as of March 21, 2020. As a result, there will be no amount taken from the payroll on April 3, 2020. Automatic deductions will be re-initiated on the payroll following the reopening of Sportex. No action is required from the member.
  2. Membership contract paid in full (all categories - duration of 1, 4, 6, 8 or 12 months)
    Membership contracts paid in full will be suspended as of March 13, 2020. As soon as the Sportex reopens, the membership will be extended free of charge for the same duration as that of the closure. The date for renewing the membership will therefore be automatically moved to a later date. No action is required from the member.
  3. Membership contract paid monthly by credit card or bank transfer (all categories - duration of 1, 4, 6, 8 or 12 months)
    Membership contracts paid monthly by credit card or bank transfer will be terminated retroactively as of March 13, 2020 (the closing date of Sportex). Payments will be cancelled, at the latest, on March 27, 2020. This dynamic will result in an extension to the membership contract. The credit may vary between periods of 1 day up to a maximum of 44 days, depending on the date of the last payment. Memberships will vary from case to case and be dealt with accordingly. The credit will be granted at the time of the membership renewal. No action is required from the member.

After reading, should you have any questions, please email the Sportex team at sportex@ustboniface.ca. We commit to respond promptly.

Let us continue to work together to protect the health of our community.

For university news in regards to COVID-19, see: ustboniface.ca/covid-19.

 

Cordially,

Sportex team

 


 

MARCH 13, 2020

Temporary Gym Closure

As a precautionary measure, Université de Saint-Boniface has decided to suspend all activities at its sports and recreation facility. As of 5 p.m. on Friday, March 13, 2020, Sportex is temporarily closed until further notice. Moreover, all East and West gymnasium reservations are cancelled until May 31, 2020.

While the Public Health Agency of Canada identifies the risk to Canadians as low, the university administration is taking proactive measures to mitigate health and security risks to all those who frequent the establishment.

We understand how integral our fitness and recreation spaces are to the physical health and well-being of our community, and we thank you for your patience and understanding during these uncertain times. Our goal remains to resume operations of our fitness facilities at a time deemed safe for all members and in line with the Public Health Agency of Canada’s and Manitoba Public Health’s recommendations.

For all USB updates related to COVID-19, visit ustboniface.ca/covid-19 or our Facebook page at facebook.com/sportexgym.

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